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Privacy Policy

Privacy Policy for WolfPro

 

Effective Date: December 23, 2024

 

This Privacy Policy describes how Symmetrical Wolf (“we,” “our,” or “us”) collects, uses, and protects information when you use the WolfPro mobile application (“WolfPro” or “the App”). This Privacy Policy complies with the requirements of the Google Play Store and Apple App Store. By using WolfPro, you agree to this Privacy Policy.

 

1. Information We Collect

 

a. Personal Information

 

We collect personal information when you:

    •    Create an account (e.g., name, email address, and phone number).

    •    Contact us via support channels or feedback forms.

 

b. Usage Data

 

We collect data about your interactions with the App, such as:

    •    Pages visited, features used, and session duration.

    •    Device information, including IP address, operating system, and device model.

 

c. Location Data

 

With your permission, we may collect location data for specific features. You can disable location services in your device settings.

 

d. Log Information

 

We collect log data, including error reports and crash analytics, to improve the App’s performance.

 

2. How We Use Your Information

 

We use the information collected to:

    •    Provide and improve the functionality of the App.

    •    Respond to your inquiries and provide customer support.

    •    Enhance security and detect fraudulent activities.

    •    Personalize your experience in the App.

    •    Comply with legal and regulatory requirements.

 

3. Data Sharing

 

We do not sell your personal data to third parties. However, we may share your data in the following cases:

    •    Service Providers: With third-party providers who assist with App functionality, analytics, and technical support.

    •    Legal Compliance: To comply with legal obligations or protect our rights, users, or others.

    •    Business Transfers: In connection with a merger, acquisition, or sale of assets.

 

4. Data Retention

 

We retain your data only for as long as necessary to provide the App’s services or comply with legal obligations. You can request data deletion by contacting us at contact@symmetricalwolf.com.

 

5. Data Security

 

We implement industry-standard measures to protect your data. However, no system can guarantee 100% security. Please notify us immediately if you suspect unauthorized access to your account.

 

6. Your Rights

 

You have the following rights regarding your data:

    •    Access and Correction: Request access to or correction of your personal data.

    •    Data Deletion: Request deletion of your account and associated data.

    •    Opt-Out: Opt out of marketing communications by contacting us at contact@symmetricalwolf.com.

 

7. Third-Party Services

 

WolfPro may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

 

8. Children’s Privacy

 

WolfPro is not intended for users under 13 years of age. We do not knowingly collect data from children under 13. If we learn that a child has provided personal data, we will promptly delete it.

 

9. Permissions Requested

 

WolfPro may request access to:

    •    Location Data: To enhance user experience for specific features.

    •    Device Storage: To save and retrieve files related to the App’s functionality.

    •    Camera and Photos: If necessary for specific features.

 

You will be prompted for permission before accessing these features, and you can manage permissions in your device settings.

 

10. Updates to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted within the App, and your continued use of the App indicates your acceptance of the updated Privacy Policy.

 

11. Contact Us

 

If you have questions or concerns about this Privacy Policy, please contact us:

    •    Phone: +1 (908) 748-4333

    •    Email: contact@symmetricalwolf.com

 

By using WolfPro, you confirm that you have read and understood this Privacy Policy and agree to its terms.

User Consent to Privacy Policy

Any person accessing, browsing, or otherwise using the Site, either manually or via an automated device or program, shall be considered a "User." All Users are bound by the terms of this Privacy Policy. Users consent to the collection, use, and disclosure of personally identifiable User information ("Information") pursuant to the terms of this Privacy Policy.

Information Collected from Users

Symmetrical Wolf collects the email address of Users that email a question or comment to Symmetrical Wolf or submit a customer review.

Symmetrical Wolf collects the billing and shipping addresses, including relevant e-mail, phone and credit card numbers and expiration dates of Users who purchase a product from Symmetrical Wolf through the Site. This includes Users who register to become Symmetrical Wolf members or enter any Symmetrical Wolf contests or other promotional features available on the Site.

Through the use of "cookies" (For more information regarding Cookies, see below), Symmetrical Wolf may collect and store anonymous information relating to Users' browsing patterns, including, for instance, the User's browser version, site referral information, IP address, operating system, and other technical Site use information.

Cookies

The Site uses a feature of Internet Web browsers called a Cookie, which is a file that a User's Web browser places on a User's computer's hard drive, to assign an identification code to the computer and to collect anonymous browsing information. On this Site, cookies are used in conjunction with session variables to track a User's shopping cart and expire as soon as an order is completed or if a shopping cart sits idle for a lengthy period without being checked-out.

Symmetrical Wolf does not use Cookies to retrieve Information about Users from a User's computer unless the User knowingly and willingly provided such Information.

You may set your Internet Web browser to notify you when you receive a cookie or to prevent cookies from being sent. If you prevent a cookie from being sent, you may limit the functionality Symmetrical Wolf can provide you when you visit the Site, especially when purchasing an item on the Site.

Use of Information

Symmetrical Wolf uses the Information collected from its Users to:

  • Respond to Users' questions or comments;

  • Administer a User's contest entry or entry in other promotional feature;

  • Fulfill a User's purchase request and notify Users of their order status; and

  • Provide Users with important functionality changes to the Site, new Symmetrical Wolf services and special offers we think you will find valuable.

Disclosure of Information to Third Parties

Unless we have your consent or except as required or permitted by law, Symmetrical Wolf will not sell, share, trade or give away any Information that it collects or receives regarding its Users.

Symmetrical Wolf may disclose information about our Users to others if we have a good faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property or safety of Symmetrical Wolf or others. Symmetrical Wolf may disclose Information to third party in the event that a third party acquires Symmetrical Wolf or its assets. (See, Sale or Acquisition section below.)

Linked Internet Web Sites

The Site may provide hyperlinks, which are highlighted words or pictures within a hypertext document that, when clicked, take you to another place within the document, to another document altogether, or may take you to a third party website not controlled by Symmetrical Wolf . These hyperlinked third party websites may collect and disclose Information different than this Site. Symmetrical Wolf is not responsible for the collection, use, or disclosure of information collected through these websites, and Symmetrical Wolf expressly disclaims any and all liability related to such collection, use, or disclosure.

Children

The Symmetrical Wolf Site is not directed towards children under 18 years of age and Symmetrical Wolf does not knowingly collect any information from children under 18 years of age through the Site.

Security

Symmetrical Wolf has security measures to protect against the loss, misuse, and alteration of the Information under our control, including credit card information that is submitted to Symmetrical Wolf  When Users place orders or access their account information, the Site uses secure server software (SSL), which encrypts all information Users' input before it is sent to us. Thus, we have taken steps to protect the Information we collect from you from unauthorized access. Unfortunately, no system is perfect; therefore, Symmetrical Wolf makes no representations or warranties with regard to the sufficiency of these security measures. Symmetrical Wolf shall not be responsible for any actual or consequential damages that result from a lapse in compliance with this Privacy Policy because of a security breach or technical malfunction.

Sale or Acquisition

In the event that another company acquires Symmetrical Wolf or all or part of its assets, we reserve the right to include Information among the assets transferred to the acquiring company.

Applicable Law/International Issues

Information that is submitted to this Site will be collected, processed, stored, disclosed and disposed of in accordance with applicable U.S. law. If you are a non-U.S. User, you acknowledge and agree that we may collect and use your Information, as discussed above, outside your resident jurisdiction. In addition, such Information may be stored on servers located outside your resident jurisdiction. U.S. law may not provide the degree of protection for Information that is available in other countries. By providing us with your Information, you acknowledge that you have read this Privacy Policy, understand it, agree to its terms and consent to the transfer of such Information outside your resident jurisdiction. If you do not consent to the terms of this Policy, please do not use this Site, but if you have already provided us with Information, please contact us and let us know how you would like us to handle such information.

Amendments to Privacy Policy

Symmetrical Wolf reserves the right to amend this Privacy Policy periodically.

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908-748-4333

789 US-202

Suite 202

Bridgewater Township, NJ 08807

Somerset County, NJ

Show Room Hours
Monday to Friday
9:00 AM  to 5:00 PM
Saturday and Sunday
By Appointments Only

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